How does Slovio pricing work?
Slovio pricing has two parts. A monthly plan fee covers the platform and your team users: Starter is ₹999, Growth is ₹1,999 and Pro is ₹2,999 a month, plus GST. Usage, meaning the messages you send, AI replies and call minutes, is paid separately from a prepaid Slovio wallet at the rate for each channel and destination country.
Which Slovio plan includes chatbots, AI Calling and workflows?
Chatbots, AI agents with knowledge bases, inbound and outbound AI Calling and the visual workflow builder start on the Growth plan at ₹1,999 a month. They are part of the plan, not separate subscriptions. The Starter plan at ₹999 covers the messaging channels, the Team Inbox, broadcasts and the CRM.
How is AI usage billed on Slovio?
AI replies use tokens, billed per 1,000 tokens from your wallet. If you connect your own OpenAI, Google Gemini or Anthropic key instead, you pay the model provider directly and Slovio adds no charge for AI usage. AI call minutes are billed from the wallet at a per-minute rate that covers the phone line and the voice agent.
How do wallet top-ups work in Slovio?
You add credit to your Slovio wallet whenever you need it. Each message you send, AI reply and call minute is then deducted from that balance at the rate for its channel and destination country. Your wallet shows every top-up and deduction, so you can see exactly where your usage spend went.
How much does the WhatsApp Business API cost with Slovio?
On Slovio, WhatsApp has two costs: your plan fee, which covers the platform, and per-message usage paid from your prepaid wallet. Meta prices each template message by its category and the customer’s country, so the cost of a WhatsApp campaign depends on the template and the audience. Slovio shows the final price per message before you send, and every deduction is listed in your wallet beside its campaign.
How are Slovio campaigns priced?
Slovio prices each campaign message at the rate for its channel and destination country, so the cost of a broadcast reflects where your audience is. A fallback campaign between WhatsApp and RCS is priced separately at the rates of the fallback channel, and every deduction appears in your wallet with the campaign it belongs to.
Can I change or cancel my Slovio plan?
Yes. You can upgrade, downgrade or cancel your Slovio plan yourself from the dashboard, without calling us. After you cancel, your plan stays active until the end of the period you have paid for. Plan fees already paid are not refunded.
How quickly can we go live on Slovio?
Most teams send their first WhatsApp, RCS or SMS message within 24 hours of their business documents being ready. Our team helps with WhatsApp Business API onboarding and DLT registration for SMS on a call, and you can reach support by phone and email.
Can I pay in Indian rupees?
Yes. Slovio plans and usage are priced in Indian rupees, with GST charged where applicable. If your business is outside India and needs pricing in US dollars, contact the Slovio team and we will share it.