Automotive
A dealership runs two businesses on the phone: sales enquiries that need a quick test drive, and a workshop that lives on reminder calls. Slovio calls new leads and books test drives with an AI agent, reminds owners when service is due, and lets customers book or reschedule on WhatsApp, with every call and chat saved on the customer’s record.
Use cases
Two sales moments and two service moments where a dealership usually relies on someone remembering to call.
A buyer asks for a test drive on your website or through a Facebook lead form, and a workflow replies on WhatsApp with the model brochure straight away. New enquiries go into an outbound AI calling campaign that confirms the model and variant, asks whether they plan to exchange an old vehicle and offers slots from the showroom calendar. The booking and the showroom location reach the buyer on WhatsApp during the call.
Your dealer management system knows when each vehicle is due for service. Send those dates into Slovio through a webhook or a Google Sheet, and a workflow sends a WhatsApp reminder with a button to book. Owners who do not respond can be added to an outbound AI call campaign that offers slots over the phone.
Workshops get a burst of calls the moment they open. An IVR in Slovio sends booking calls to an AI voice agent and everything else to the service advisor queue. The agent books or reschedules the appointment, and the advisor sees the caller’s earlier chats and calls on the contact before picking up.
When the job card is closed in your system, a webhook tells Slovio. The owner gets a WhatsApp message that the vehicle is ready, with the invoice and a payment link from your system. Questions about the bill go to the service advisor in the Team Inbox, not to a personal phone.
How it fits together
The person who bought a vehicle from you brings it back for service. Slovio keeps one history for both.
Take test drive leads from Facebook Lead Ads or your website webhook, and service due dates from your dealer management system through a webhook or Google Sheets.
AI voice agents call new leads and answer booking calls behind your IVR, in Hindi, English and other Indian languages.
Sales deals, service tickets, call recordings and WhatsApp chats all sit on the customer’s contact, so both teams see the whole relationship.
Part of the platform
Showroom and workshop teams share one set of customers instead of two separate call lists.
Yes. A Slovio AI calling agent can call a new lead, confirm the model and variant they want, check the showroom calendar and book a test drive during the call. It can send the booking and location on WhatsApp before the call ends, and the recording and summary are saved on the lead’s contact in Slovio CRM.
Send service due dates into Slovio from your dealer management system through a webhook, or keep them in a Google Sheet that a Slovio workflow watches. The workflow sends a WhatsApp reminder with a booking option, and you can run a Slovio outbound AI call campaign for owners who have not booked.
Yes. Slovio has an IVR builder and call queues. Callers who want to book or reschedule a service can go to an AI voice agent, while billing, complaints and anything else go to your service advisors’ queue. Every call is recorded and summarised on the customer’s contact in Slovio.
Yes. The same setup of lead follow-up calls, service reminders and WhatsApp updates works for car, two-wheeler and commercial vehicle dealerships. Each showroom or workshop can have its own IVR branch and team in Slovio, while management sees every customer in one CRM.
Yes. When your system closes the job card, it can call a Slovio webhook, and a workflow sends a WhatsApp template telling the owner the vehicle is ready, with the invoice and the payment link from your system. If you collect payments through Razorpay, a second Slovio workflow can confirm the payment back to the customer.
Slovio plans start at ₹999 a month, and AI Calling, AI Agents and workflows are available from the Growth plan at ₹1,999 a month. Call minutes, messages and AI tokens are charged to a prepaid wallet, so a single outlet and a multi-city dealer group each pay only for their own usage. Prices exclude GST.
See an AI agent book a test drive and a service slot, then send both on WhatsApp.