Travel & tours
A family planning a Goa or Kashmir trip asks three agencies for the same package and often goes with the one that replies first with a clear itinerary. Slovio answers package questions on WhatsApp and Instagram with an AI agent trained on your itineraries, calls back leads from your ads, and keeps travellers updated from booking to return.
Use cases
Where travel agencies lose time and leads, and what Slovio does at each point.
Someone taps your Instagram ad for a Ladakh bike trip and asks about dates. The AI agent answers from your itinerary PDFs and inclusions list, collects travel dates and group size, and passes the chat to a consultant in the Team Inbox with those details already in the conversation. The consultant quotes without asking the same questions again.
Leads from Facebook lead forms reach Slovio through the Lead Ads trigger, and a workflow sends your popular packages on WhatsApp at once. The day’s new leads then go into an outbound AI calling campaign that asks where and when they want to go and what budget they have in mind, and books a call with a consultant on Google Meet. The consultant starts that call with the AI summary already on the lead.
Once a booking is paid through Razorpay, a workflow sends the confirmation and itinerary on WhatsApp and a copy by email. Before departure it sends the essentials: pickup time, hotel names, documents to carry. If a traveller replies with a problem, the message reaches your operations team rather than one consultant’s personal phone.
Before the summer and winter holidays, send past travellers who opted in a WhatsApp campaign with your new packages. Anyone WhatsApp could not reach receives it on RCS. Replies go straight to consultants, and each contact’s earlier conversations and deals are in the CRM when they do.
How it fits together
Consultants and operations staff see the same traveller history, whichever channel the traveller wrote on.
Add itineraries, inclusions and cancellation terms to the knowledge base, and put the AI agent on WhatsApp, Instagram, Messenger and your website.
Workflows take leads from Facebook Lead Ads or Google Sheets, book consultant calls on Google Meet or Zoom, and send confirmations when Razorpay reports a payment.
Consultants reply from the shared Team Inbox, track each quote as a deal in the CRM, and see every chat and call with the traveller.
Part of the platform
Sales and operations share one list of travellers, so a question during the trip reaches someone who knows the booking.
Yes. Upload your itineraries, inclusions and cancellation terms to the Slovio knowledge base, and an AI agent answers traveller questions on WhatsApp, Instagram, Messenger and your website chat from those documents. It can collect dates and group size, then hand the chat to a consultant in the Slovio Team Inbox with the full transcript.
Yes. Facebook Lead Ads is a trigger in the Slovio workflow builder, and a Slovio AI calling agent can phone the lead, ask about destination, dates and budget in Hindi, English or other Indian languages, and book a consultant call. The recording and an AI summary are saved on the lead’s contact.
Yes. Slovio sends approved WhatsApp templates, including ones with a document attached, so a confirmed traveller can receive their itinerary or hotel voucher in the chat. A Slovio workflow can send it automatically after a Razorpay payment, and a copy can go by transactional email from the same workflow.
Yes. Slovio sends SMS on your DLT-registered sender ID and templates, which suits short alerts such as a pickup time. SMS in Slovio is send-only and is not used as a fallback for WhatsApp; campaign fallback runs between WhatsApp and RCS. Travellers who want to reply can do so on WhatsApp, RCS or your other chat channels.
Every conversation in Slovio lands in the shared Team Inbox, where it can be assigned to a consultant and handed over with its full history. Quotes can be tracked as deals in Slovio CRM, so a manager can see which enquiries are waiting for a reply and which are close to booking.
Slovio starts at ₹999 a month, and the Growth plan at ₹1,999 a month is where AI Agents, AI Calling and workflows come in. You add money to a prepaid wallet in rupees, and Slovio deducts WhatsApp messages, AI tokens and call minutes from it as they are used. Prices exclude GST.
See the AI agent answer a package question and hand the lead to a consultant.