Connect your Facebook Page
Sign in with Facebook, choose the Page and decide whether Slovio receives messages, comments or both.
Facebook Messenger
A Facebook Messenger chatbot answers messages sent to your Facebook Page automatically and passes complex questions to a person. Slovio connects your Page, lets AI Agents reply on Messenger, and puts every conversation in Team Inbox beside WhatsApp and Instagram, with the contact’s history in the CRM.
Messenger at a glance
Meta sets the rules for business messaging on Messenger. Slovio applies them for you on every reply.
Messenger capabilities in Slovio
Answer Messenger conversations with AI Agents and your team, and turn Page activity into contacts and workflows.
Sign in with Facebook, choose the Page and decide whether Slovio receives messages, comments or both.
An AI agent answers from your knowledge base, and keyword rules or a routing step pick the right flow.
Messenger conversations arrive in the Team Inbox beside WhatsApp and Instagram, ready to assign and answer.
Replies inside 24 hours send normally. After that, an assigned teammate can reply for up to 7 days with the human agent tag.
Send text, images, video and files, and use Meta’s button, card and quick-reply formats where they fit.
A Facebook Lead Ads submission starts the workflow linked to that form, so every lead gets an instant follow-up.
How it works
Connect your Page, decide who answers, then work every conversation from the contact record.
Sign in with Facebook, pick the Page and choose messages, comments or both.
Enable an AI agent or a chatbot flow on the channel, and add keyword rules for common requests.
Teammates pick up from the Team Inbox, and every conversation stays on the contact’s CRM record.
Use cases
Your Facebook Page already receives questions. Slovio makes sure each one is answered and followed up.
The AI agent answers routine questions at any hour. Anything it cannot resolve goes to a teammate with the history attached.
A Lead Ads submission starts a workflow that saves the contact and sends the first follow-up straight away.
Keyword rules start a flow that asks a few questions and routes serious buyers to your sales team.
An assigned teammate can still reply after the 24-hour window, up to 7 days, with the human agent tag added for them.
Part of the platform
What happens on Messenger joins the same contact record as every other Slovio channel, so your team sees one history per customer.
A Facebook Messenger chatbot replies automatically to people who message your Facebook Page. In Slovio, the bot is an AI agent that answers from your knowledge base, or a chatbot flow started by a keyword rule. When a question needs a person, the conversation moves to the Slovio Team Inbox, where a teammate continues with the earlier messages in view.
Connect the Page from the channels screen in Slovio: sign in with Facebook, choose a Page you administer, and decide whether Slovio receives Messenger conversations, Page comments or both. Then enable an AI agent or a chatbot flow on that channel. No code is needed, and new Messenger conversations appear in the Slovio Team Inbox as they arrive.
Yes. Any Messenger conversation in Slovio can be assigned to a teammate in the Team Inbox, who replies with the bot’s earlier messages visible. If the customer’s last message is more than 24 hours old, Slovio adds Meta’s human agent tag for the assigned teammate, so the conversation can continue for up to seven days.
Meta lets a business reply freely on Messenger for 24 hours after the customer’s last message. Slovio tracks that standard window for every conversation. After it closes, Slovio adds Meta’s human agent tag so an assigned teammate can still reply for up to seven days; beyond that, the conversation is marked as expired.
Yes. When someone submits a Facebook Lead Ads form, Slovio starts the workflow linked to that form. The workflow can save the lead to Slovio CRM, notify your team and send the first follow-up message, so every lead is contacted promptly rather than waiting in an export.
Yes. Messenger conversations appear in the Slovio Team Inbox beside Instagram, WhatsApp, Telegram and web chat. Each conversation can be assigned to a teammate, and every message is recorded on the contact’s timeline in Slovio CRM, so the full history is available whichever channel the customer uses next.
Connect your Facebook Page and let an AI agent reply while your team handles the rest.