AI Agents and AI Calling that answer, sell and book on WhatsApp, Instagram, RCS and the phone, with SMS and Email in the same workflows.
Explore before you choose a plan · Usage billed from a prepaid wallet
Brands using Slovio
Channels
An omnichannel customer engagement platform: customers choose WhatsApp, Instagram, Messenger, Telegram, RCS, web chat or a call, and Slovio keeps one thread.
Catalogues, carts and WhatsApp Flows, with an AI agent answering every question.
Priya S.
WhatsApp · AI agent
Do you have the cotton kurta in medium?
Cotton Kurta · Indigo
Size M · ₹1,899
Ships tomorrow
Perfect, I’ll take it.
Done. Order #4471 is confirmed, and tracking will arrive here on WhatsApp.
Platform
AI Agents, AI Calling, Team Inbox, Campaigns, Automation and CRM in the same workspace, instead of six separate tools.
Trained on your content. Answers, sells and books in every chat.
Voice agents that answer, dial out and act during the call.
Chats and calls in one shared inbox, with AI-drafted replies.
Broadcasts on WhatsApp, RCS and SMS, with WhatsApp–RCS fallback.
Triggers, conditions and actions on a visual canvas.
Every message and call on the contact’s timeline.
AI Calling · New
Inbound and outbound, in Hindi, English and other Indian languages, without a hold queue.
Checks your calendar, books the slot and confirms on WhatsApp before the caller hangs up.
Outcome, sentiment and next step, saved to the contact when the call ends.
Slovio AI → Priya S.
Outbound · +91 ••••• •0142
Call complete
CallerThursday afternoon is perfect.
AIDone — Thursday at 4:30. I’ve sent the details to your WhatsApp.
Post-call summary · generated
AI Agents
Train an agent on your business once. It answers on WhatsApp, Instagram, Messenger, Telegram, RCS and web chat, and brings in a person when it should.
Train it on your website and documents. Answers stay grounded in your content.
Give it tools to check an order, book a meeting or open a ticket.
Passes the conversation to your Team Inbox with the full context attached.
Automation & Campaigns
Design a flow once and send to your whole audience. Slovio runs the follow-ups and retries undelivered WhatsApp messages on RCS.
Triggers, conditions and actions on one canvas, plus drip sequences, webhooks and WhatsApp Flows.
Explore the flow builderCampaign
Weekend sale · VIP segment
Template · weekend_sale
RCS
Linked follow-up
Contacts who did not receive the WhatsApp message get it on RCS, automatically.
Explore WhatsApp marketingIntegrations
Connect channels, stores, spreadsheets and your own systems from the Slovio dashboard.
Developers
Send messages, start AI calls and sync contacts from your own code with the Slovio REST API and API keys.
curl -X POST "$SLOVIO_API/whatsapp/messages" \
-H "Authorization: Bearer $SLOVIO_API_KEY" \
-d '{
"to": "+91XXXXXXXXXX",
"template": "order_shipped",
"variables": { "name": "Priya", "order": "4471" }
}'Illustrative requests. See the API reference for exact endpoints and fields.
Solutions
Why one platform
Separate chatbot, dialler, inbox, broadcast and CRM tools mean five logins, five bills and five copies of every customer.
| Capability | Slovio | Separate tools |
|---|---|---|
| AI Agents on every channel | Included | One tool per channel |
| AI Calling in the same inbox | Included | A separate dialler |
| Campaigns with WhatsApp–RCS fallback | Included | Manual re-sends |
| One contact timeline | Included | Data in five places |
| One bill, one login | Included | Five of each |
Security & control
Slovio is ISO/IEC 27001 certified and SOC 2 audited. Admins decide who sees which conversations and which AI model each agent runs on.
Admins, project admins and agents each see only what their role allows.
Bring your own AI model keys and track token usage per agent.
Significant changes are recorded with who made them and when.
An AI customer platform uses AI to answer, sell to and support customers across messaging and calls. Slovio is an AI customer platform for Indian businesses: AI Agents and AI Calling answer, sell and book on WhatsApp, Instagram, RCS and phone calls, with Team Inbox, Campaigns, Automation and CRM in one workspace, and SMS and Email sent from the same workflows.
Slovio supports WhatsApp, RCS, Instagram, Facebook Messenger, Telegram, a web chat widget and phone calls through AI Calling, plus SMS and Email. Chats and calls arrive in one shared Team Inbox, where AI Agents and your team reply. SMS and Email are send-only: SMS in India goes out on DLT-registered sender IDs and templates, and email is sent from Automation workflows.
A WhatsApp Business API provider connects your number and delivers messages. Slovio, a Meta Business Partner, does that and adds what happens around each message: AI Agents that reply, AI Calling for phone calls, a shared Team Inbox, Campaigns with WhatsApp-to-RCS fallback, Automation and a CRM. It works as a conversational AI platform for India rather than a single messaging channel.
Yes. Slovio AI Agents answer chats on WhatsApp, Instagram, Messenger, Telegram, RCS and web chat, and Slovio AI Calling answers inbound calls and places outbound calls in Hindi, English and other Indian languages. Calls and chats appear together in the Team Inbox, and every call recording, transcript and AI summary is saved on the contact’s timeline in the CRM.
Yes. Slovio is built for Indian businesses whose customers reach them first on WhatsApp. SMS goes out on your DLT-registered sender IDs and templates, usage is billed in rupees from a prepaid wallet, and AI Calling speaks Hindi and other Indian languages. Slovio is a product of Crunchy Media Pvt Ltd, holds ISO/IEC 27001 certification and has a SOC 2 audit report.
Yes. When a Slovio AI agent reaches the limit of what it should handle, it hands the conversation to a person in the Team Inbox. The full history and a summary of what the customer needs travel with it, so the customer does not have to repeat themselves and your team picks up exactly where the agent stopped.
Slovio charges a plan fee for the platform and bills messages and call minutes as usage. Usage is paid from a prepaid wallet, and each send or call is deducted at the rate for its channel and country. Campaigns show their cost before you send. Current plans and channel rates are listed on the Slovio pricing page.
Create a Slovio account, connect a channel such as a WhatsApp number or a phone line, and train your first AI agent on your website and documents. You can start from an agent template and go live on one channel before adding others. For a guided setup, book a demo and the Slovio team will walk you through it.
Start with one channel and one AI agent. Keep your team for the conversations that need a person.