One-line install
Copy the script tag from Slovio and paste it into your site. The widget works with sensible defaults from the start.
Website chat widget
A live chat widget is a chat window on your website that lets visitors ask questions in real time. The Slovio web chat widget is added with one script tag, answered first by AI Agents, captures leads into the CRM, and hands conversations to your team in Team Inbox, next to WhatsApp and Instagram.
Web chat at a glance
You own the website, so you set the rules: where the widget loads, what it looks like and who answers.
Web chat capabilities in Slovio
Install once, match your brand, and answer every visitor with AI Agents and your team.
Copy the script tag from Slovio and paste it into your site. The widget works with sensible defaults from the start.
Set the brand colour, the corner it sits in, the panel title and subtitle and the launcher label, with a live preview.
Open with a greeting, and optionally ask for a name or an email before the first message.
An AI agent answers visitors from your knowledge base, or a chatbot flow runs when a message matches a keyword rule.
Chats arrive in the Team Inbox beside WhatsApp and Instagram, so a teammate can take over without losing context.
Restrict the widget to your own domains, and show a separate message outside your business hours.
How it works
Add the widget, decide who answers, then follow up on every visitor from the contact record.
Create a web chat channel, copy the script tag and add your domains to the allowed list.
Enable an AI agent or a chatbot flow on the channel, and set a greeting and business hours.
Teammates take over in the Team Inbox, and each visitor who writes becomes a contact in CRM.
Use cases
Visitors ask questions while they are deciding. Slovio answers them before they leave the page.
The AI agent answers from your help content, and passes anything it cannot resolve to a teammate.
A pre-chat form asks for a name and email, and the AI agent qualifies the visitor before routing them to sales.
The AI agent recommends the plan or product that matches what the visitor describes.
Visitors who write outside business hours see your after-hours message, and the chat waits in the Team Inbox.
Part of the platform
What happens on Web chat joins the same contact record as every other Slovio channel, so your team sees one history per customer.
A live chat widget is a small chat window on a website where visitors type questions and get answers in real time. The Slovio web chat widget is answered first by an AI agent from your knowledge base, and hands the conversation to a teammate in the Slovio Team Inbox when a person is needed, with every visitor saved as a contact.
Create a web chat channel in Slovio and copy the script tag it gives you. Paste that single tag into the pages of your website where the chat should appear. The widget works with default settings straight away, and you can change its colour, position, greeting and pre-chat form later without editing your site again.
Yes. Slovio can answer website visitors with an AI agent that draws on your knowledge base, or with a chatbot flow started by a keyword rule. When a visitor needs a person, the conversation moves to the Slovio Team Inbox, where a teammate continues with everything the visitor has already said.
Yes. When a visitor sends their first message in Slovio web chat, Slovio creates a contact in its CRM, and an optional pre-chat form can ask for a name, an email address or both beforehand. The conversation is saved on that contact’s timeline, so your sales team can follow up with the full context of what the visitor asked.
Slovio web chat is installed with one script tag rather than a platform plugin, so it works on any website where you can add custom code to your pages. That includes Shopify themes and WordPress sites that allow scripts to be added. Add your domain to the widget’s allowed list in Slovio so the chat loads only on your own site.
Yes. Add your website’s domains to the allowed list for the web chat channel, and browsers will refuse to show the Slovio chat on any site that is not listed. If the list is left empty, the widget loads wherever the script tag is pasted, so we recommend adding your domains before going live.
Add one script tag, switch on an AI agent and let your team take over when it matters.